In the middle of 2006, Nissan Motor's auto development division summoned a team of 10 women to develop a small car that would appeal to female buyers. The team, made up of designers, product planners and advertising and marketing staff and ranging in age from their 20s to their 30s, came up with the Pino, a minicar to be produced in pastel colors and with a wide array of options, like cushions and special ashtrays, that it felt young women would want.When the Pino was introduced in January, Nissan was hoping to sell 2,600 vehicles during the first month and beyond. It got 5,500 orders during the first month and has sold steadily above target ever since.
"You are able to make good products by letting women participate in all aspects of the business process," said Yukiko Yoshimaru, general manager of the diversity development office at Nissan. "That way, we can meet the customers' needs satisfactorily."
That Nissan even has a diversity officer may sound startling to those who are used to thinking of Japanese companies as dominated by men, and Japanese men at that. But the automaker has made visible progress on the diversity front under a management team that includes Carlos Ghosn and other French executives from Renault. Aside from bringing in foreign managers from overseas, it has increased the proportion of women in managerial ranks to 4 percent from 1.6 percent three years ago.
And Nissan is not alone in making a visible commitment to diversity. Big employers from manufacturers like Matsushita Electric and Toshiba to large lenders like Mizuho Corporate Bank are setting up departments, holding seminars for management-track women, and soliciting foreigners as regular, full-time employees to work at headquarters in Japan.
Of the 750 new employees Matsushita Electric hired last year in Japan, 30 were non-Japanese; of the 100 non-engineering positions, close to half were filled by women, according to the company. Nissan also boasted a 50-50 ratio of women to men for non-engineer new recruits last year.
"To meet the diverse needs in the global market, you need to have diversity in the composition of your employees," Yoshimaru said. "A homogeneous group can only come up with something homogeneous."
This is radical talk in corporate Japan, which previously took pride in its homogeneity, especially during the go-go years of the 1970s and 1980s, saying it make them efficient. Today the new buzzword is "daiba-shitii," or diversity.
Japan's Firms & Gender Diversity
♠ Posted by Emmanuel in Marketing
at 6/04/2007 01:46:00 AM
Here is a "feel good" story on how Japanese firms are recruiting women for roles previously dominated by men such as in design and marketing from the International Herald Tribune. As is usually the case, making more money tears down old barriers (and glass ceilings?):